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Friday, May 18, 2012

Retail

Having agoraphobia (fear of people that's not quite disabling) and being a cashier at a superstore is in itself a contradiction.  I don't look down the line or I can't breathe so I take the customers (or guests as Target calls them) one face at a time. I've started to ring up my daughter or next door neighbor and not known it until I look up. It happens often.. luckily most of them know my fear and just wait for me to look up before they say "Hi".

For some reason today, things just kept happening in line that made me look up and down the line to see too many faces. I have songs in my head to take off when this happens. One is the beginning of the song Soul Sister by Train: (Hey, Hey, Hey, Hey, Hey. Hey, Hey) :) it has a good tune I promise. One of the other songs is "Tan Shoes and Pink Shoe Laces" from the early 60's I think. It works wonders. A few cases of intentional fraud couponers I caught and a short change artist. I got him confused. It all worked out.

I get frustrated with cashiers I know (NOT at my Target) that let their attitudes show and are rude or bored with the guest. Good I am not a manager as I would write them up, then out the door if it kept happening. Too many people need work.You smile, talk politely and thank them every single time. That is the retail rule. It is also what will keep or lose a good guest.

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