It is astounding all the crazy things that come up when you are dealing with death. There are so many people and companies to notify which pains your heart each time as you have to keep announcing out loud that your brother suddenly passed away. Over and over again; mostly met with kindness and words of condolence, you disconnect his services. You take away that parts of his life that were his life. You disconnect the phone he called you on, the tv and cable he enjoyed, his car insurance, renter's insurance, dry cleaners and oh, so much more. I watched him die on that hospital bed but in my heart he is still here. Do I lose a little more of him with each disconnect? Or do I give him more peace that his life is being taken care of respectfully and cautiously?
And after some calls, I receive his mail informing him that he has been disconnected due to death; or one stated we have refunded the month as he is now a decedent. We went through it all on the phone but they have to put it in writing for some sort of confirmation from them, I guess. The most difficult company to accept his death and stop billing is shockingly Pay Pal. A mere $8.65 per month they won't accept all the personal info I have like other businesses have. I have to mail the Death Certificate, my copy of the will stating my power of executor, both sides of my drivers license and only then will they consider my request. Pay Pal, are you kidding me? After 45 min waiting for someone to answer, these hoops I must jump through? Even the IRS is making a few requests but I'd expect it from them... Pay Pal, you and I will never, ever do business when this is ended. Compassion plays a huge role in customer relations. If you do not have it, I do not visit you again.
Tomorrow will be a quick trip to his apartment as I have to work. I always feel he is going to suddenly walk around the corner there or I will turn and he will be laying on the couch. Please, I hope, let this be the last week there. We should have every item out and home with me to continue to take care of and share or donate. The paperwork will be many weeks in completing.
I love you Gary.
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